Cash Refund

Internal ID: cashrefund

Supports Custom Fields

Fields

Internal ID	Type	nlapiSubmitField	Label	Required	Help
account	select	false	Account	false	Select the cash or bank account from which you are refunding this money.
allowemptycards	checkbox	false	Credits	false
althandlingcost	currency	false	Handling Cost	false	This is the amount the customer was charged for handling.
altshippingcost	currency	false	Shipping Cost	false	This is the amount the customer was charged for shipping.
billaddress	address	false	Bill To	false	The default billing address autofills this field from the customer's record at Lists > Relationships > Customers. To enter a different address: * Select another address in the Bill To Select field. * Select New in the Bill To Select field to enter a new billing address.
billaddresslist	select	false	Bill To Select	false	Select the appropriate billing address for this transaction. Select New to enter a new billing address.
billingaddress	summary	false		false
billisresidential	text	false	Shipping address is residential	false
ccapproved	checkbox	false	Credit Card Approved	false	Place a check mark in this box only if the credit card transaction has been performed outside NetSuite, such as by a card-swipe terminal. If you have a NetSuite merchant account, then this field is automatically filled as soon as the transaction is approved.
ccexpiredate	ccexpdate	false	Expires (MM/YYYY)	false	Enter the credit card's expiration date using this format: MM/YYYY.
cchold	text	false	Detail	false
ccholdetails	textarea	false	Detail	false
ccispurchasecardbin	checkbox	false	Purchase Card BIN	false
ccname	text	false	Name on Card	false	NetSuite enters the cardholder name from the default credit card on the customer's record. If the field contains no value or the wrong value, check the customer's record at Lists > Relationships > Customers. On the Financial subtab of the customer's record, verify that the Cardholder Name field contains the correct information.
ccnumber	ccnumber	false	Credit Card #	false	If refund is by credit card, enter the card number here. Enter numbers only, without spaces. NetSuite is a secure site. If a NetSuite merchant gives a customer access to view payment information, only that merchant and that customer will be able to see this number.
ccprocessoraccount	text	false	Credit Card Processing Profile	false
ccstreet	text	false	Card Street	false	NetSuite enters the street address from the customer's billing address. If the field contains no value or the wrong value, check the customer's record at Lists > Relationships > Customers. On the Address subtab of the customer's record, make sure the default billing address contains the correct street address.
cczipcode	text	false	Card Zip Code	false	NetSuite enters the zip or postal code from the customer's billing address. If the field contains no value or the wrong value, check the customer's record at Lists > Relationships > Customers. On the Address subtab of the customer's record, make sure the default billing address contains the correct zip or postal code.
chargeit	checkbox	false	Process Credit Card	false	If refund is by credit card, place a check mark in this box to process the credit to the customer's charge account over the Internet. You must have previously set up a NetSuite merchant account for this to work.
checknumber	text	false	Check #	false
class	select	false	Class	false	If you wish, select the class that applies to this refund. To create a new class, select New. For details on existing classes, go to Setup > Company > Classes.
cleared	checkbox		Cleared	false
cleareddate	date		Date Cleared	false
couponcode	select	false	Coupon Code	false	If you are applying a single-use coupon to this transaction, enter that coupon code here. If you are applying a multiple-use coupon to this transaction, select the promotion in the Promotion field, and the coupon code is shown here.
createddate	datetime	false		false
createdfrom	select	false	Created From	false	This field shows the return Authorization this refund is created from. Click the link to open the return authorization.
creditcard	select	false	Credit Card Select	false	Select a credit card stored on the customer record to use as the method to refund this payment. Click New to enter a new credit card.
creditcardprocessor	select	false	Credit Card Processor	false	Select the credit card processor you want to use for this transaction. You can set up credit card processors at Setup > Accounting > Financial Statements > Payment Processing Profiles > New.
currency	select	false	Currency	true	If you do not use the Multi-Currency Customers feature, the currency of the customer you are creating this transaction for is shown here. If you use the Multi-Currency Customers feature, select the transaction currency you want to create this transaction in. This customer's primary currency is selected by default. If you have already selected items on this transaction, selecting a new currency refreshes them to show the price in the new currency (except for items you entered custom prices for) and recalculates tax and gross profit.
currencyname	text	false	Currency	false	This customer's currency is shown in this field. All currency amounts on this transaction are shown in this currency.
currencysymbol	text	false	Currency Symbol	false
customercode	text	false	Customer Code	false
customform	select	false	Custom Form	true	If you customized a cash refund form, select it here, or click New to customize a new cash refund form.
debitcardissueno	text	false	Issue No.	false	If the card is a debit card, enter the card's issue number.
deferredrevenue	currency	false	Deferred Revenue	false	Deferred Revenue: amount of revenue deferred on this transaction
department	select	false	Department	false	Select a department to associate with this transaction. To create a new department, select New. For details on existing departments, go to Setup > Company > Departments.
discountitem	select	false	Discount	false	You can select a discount for this cash refund if one was used on the original sale. NetSuite fills the Rate and Discount Total fields based on the discount you choose. Leave this field blank if you do not want to apply a discount to this transaction. For details on existing discount items, go to Lists > Accounting > Items and select Discount in the type field in the footer. To create new discount items, go to Lists > Accounting > Items > New and click Discount.
discountrate	rate	false	Rate	false	NetSuite enters the rate for the discount item you selected. You can change the discount rate for this cash refund. Enter the discount as a dollar amount like 10.00, or as a percentage like 10%.
discounttotal	currency	false	Discount	false	NetSuite enters the amount discounted on this cash refund. If this discount item is taxable, the discount is applied before taxes. If it is not taxable, the discount is applied after taxes.
dynamicdescriptor	text	false	Soft Descriptor	false
email	emails	true		false
entity	select	false	Customer	true	Select the customer for this refund. If you are using jobs, select the appropriate job rather than the master customer account. To create a new customer record, select New. For details on existing customers and projects, go to Lists > Relationships > Customers.
entitynexus	select	false	Nexus	false
entitytaxregnum	select		Tax Reg. Number	false	Select the customer's tax registration number associated with this cash refund.
estgrossprofit	currency	false	Est. Gross Profit	false	Estimated Gross Profit is a read-only field that equals the revenue amount minus the Est. Cost. At the transaction level, it equals the gross profit of all lines, factoring transaction-level discounts and markups.
estgrossprofitpercent	percent	false	Est. Gross Profit Percent	false	Estimated Gross Profit Margin, as a percentage: Read-only field that equals the Est. Gross Profit divided by revenue, expressed as a percentage. At the transaction level, it equals the gross profit percent of all lines, factoring transaction-level discounts and markups.
exchangerate	currency2	false	Exchange Rate	true	The currency's exchange rate is shown in this field. You can edit the exchange rate for this transaction only, or you can update the currency record with the exchange rate you enter here.
excludecommission	checkbox	true	Exclude Commissions	false	Check this option to exclude this transaction and its subordinate transactions from inclusion in all commission calculations.
externalid	text	false	ExternalId	false
handlingcost	currency	false	Handling Cost	false	Enter the amount the customer was charged for handling.
handlingmode	select	false	Handling Mode	false
handlingtax1rate	text	false	Tax Rate	false	The tax rate for this tax code is shown here.
handlingtaxcode	select	false	Handling Tax Code	false	Select the tax code that determines the tax for handling charges.
inputauthcode	text	false	Input Auth. Code	false
inputpnrefnum	text	false		false
inputreferencecode	text	false	Input P/N Ref.	true
isbasecurrency	checkbox	false	Base Currency	false
ispurchasecard	text	false	Override Hold	false
istaxable	checkbox	false	Taxable	false	Place a check mark in this box if the original order was taxable.
lastmodifieddate	datetime	false		false
leadsource	select	false	Lead Source	false	Select the lead source this transaction is associated with. If you use the Marketing Automation feature, your list of lead sources is your list of campaigns. If you do not use Marketing Automation, you can create new lead sources at Setup > Sales > CRM Lists > New > Lead Source.
location	select	false	Location	true	Choose the location you want to associate with this transaction. To create a new location, select New. For details on existing locations, go to Setup > Company > Locations.
memo	text	true	Memo	false	If you wish, enter a memo to describe this cash refund. It will appear on reports such as the 2-line Undeposited Funds register.
message	textarea	false	Customer Message	false	Edit the message you selected in the Select Message field, or enter a new message here. If you choose to print, email or fax this transaction to the customer, this message shows on the transaction.
muccpromocodeinstance	text	false	Promo Code	false
nexus	select	false	Nexus	false	This field shows the nexus of the transaction. NetSuite automatically populates this field based on the nexus lookup logic. You can override the transaction nexus and tax registration number that NetSuite automatically selects by checking the Nexus Override box. When you select a different nexus in the dropdown list, the corresponding tax registration number is automatically selected in the Subsidiary Tax Reg. Number field.
otherrefnum	text	false	Check #	false	If required, enter the customer's original check number.
outputauthcode	text	false	Auth. Code	false
outputreferencecode	text	false	P/N Ref.	false
overridehold	checkbox	false	Override Hold	false
overrideholdchecked	checkbox	false	Override Hold	false
partner	select	true	Partner	false	The partner associated with this customer appears in the Partner field. You can change the partner for this transaction.
paymentcardcsc	text	false	CSC	false
paymenteventdate	datetime	false	Override Hold	false
paymenteventholdreason	select	false	Reason	false
paymenteventpurchasedatasent	text	false	Override Hold	false
paymenteventresult	select	false	Status	false
paymenteventtype	text	false	Override Hold	false
paymenteventupdatedby	text	false	Override Hold	false
paymentmethod	select	false	Payment Method	false	Enter the customer's original payment method.
paymentoperation	text		Payment Operation	false
paymentoption	select	false	Payment Option	false
paymentprocessingprofile	select	false	Payment Processing Profile	false
paypalauthid	text	false	Authorization ID	false	Authorization identification number. Populated from the PayPal response.
paypalprocess	checkbox	false	Process PayPal Payment	false	If checked, the payment or refund will be processed via PayPal. If not checked, the data entered in the other PayPal fields will be stored in NetSuite but not sent to PayPal. Defaults to checked for PayPal Express Checkout orders.
paypalstatus	text	false	PayPal Status	false	Status of the payment. Populated from the PayPal response. Possible status values are: * None – No status. * Canceled-Reversal – This means a reversal has been canceled. For example, you won a dispute with the customer and the funds for the reversed transaction have been returned to you. * Completed – The payment has been completed and the funds have been added to your account balance. This is the only value status for point-of-sale transactions. * Denied – You denied the payment. * Expired – The authorization period for this payment has expired. * Failed – The payment has failed. This happens only if the payment was made from your customer's bank account. * Pending – The payment is pending. * Refunded – You refunded the payment. * Reversed – A payment was reversed due to a chargeback or other type of reversal. The funds have been removed from your account balance and returned to the buyer. * Processed – Payment has been accepted. * Voided – An authorization for this transaction has been voided.
paypaltranid	text	false	PayPal Tran. ID	false	Unique transaction identification number of the payment. Populated from the PayPal response.
pnrefnum	text	false	P/N Ref.	false	If you accept credit card payments, the Verisign authentication code appears here once the payment is approved.
postingperiod	select	false	Posting Period	true	Select the period you want to post this refund to. If a period is closed, you cannot post to that period.
promocode	select	false	Promotion	false	Select a promotion code to apply to this transaction. Customers associated with a partner can only use that partner's promotion codes. If you select a promotion code associated with a partner, this transaction is attributed to that partner for reporting purposes. Create new promotion codes at Commerce > Marketing > Promotion Codes > New.
promocodepluginimpl	text	false	Promo Code	false
recognizedrevenue	currency	false	Recognized Revenue	false	Recognized Revenue: cumulative amount of revenue recognized for this transaction
refundcheck	checkbox	false	Create Check	false	Place a check mark in the box after Create Check if you wish to refund money by check. Clear this box if you want to issue a cash or credit card refund.
revenuestatus	text	false	Revenue Status	false	The possible values for this field are: 1. Pending: indicates that no recognition has occurred. All revenue is still deferred. 2. In Progress: indicates that some recognition has occurred. 3. Completed: indicates that all recognition has occurred. No deferred revenue remains.
revreconrevcommitment	checkbox	false	Rev Rec on Rev Commit.	false
saleseffectivedate	date	false	Sales Effective Date	false	You can change the sales effective date for this transaction. The sales effective date determines which commission plan and historical sales team this transaction applies to. If this return is created from a sales transaction, the sales effective date from the sale shown in the Created From field is set by default for this refund.
salesgroup	select	false	Choose Team	false
salesrep	select	true	Sales Rep	false	NetSuite inserts the sales representative associated with this company on the customer record at Lists > Relationships > Customers. If a different sales rep is assigned to this refund, select that sales rep here. To add additional sales reps to this list, go to Lists > Employees > Employees > New.
shipaddress	address	false	Ship To	false
shipaddresslist	select	false	Ship To Select	false
shipisresidential	text	false	Shipping address is residential	false
shipmethod	select	false	Ship Via	false	Enter the method used to ship this order to the customer.
shipoverride	text	false		false
shippingaddress	summary	false		false
shippingcost	currency	false	Shipping Cost	false	Enter the amount the customer was charged for shipping.
shippingcostoverridden	text	false	Shipping Cost Overridden	false
shippingtax1rate	text	false	Tax Rate	false	The tax rate for this tax code is shown here.
shippingtaxcode	select	false	Shipping Tax Code	false	Select the tax code that determines the tax charged for shipping.
softdescriptor	text	false	Soft Descriptor	false	This shows the company or brand name that is listed with this transaction on the customer's credit card statement. Soft descriptors are set up at Setup > Accounting > Credit Card Soft Descriptors.
source	text	false	Source	false
subsidiary	select	false	Subsidiary	false	Select the subsidiary that applies to this refund.
subsidiarytaxregnum	select		Tax Reg. Number	false	This field shows the tax registration number of the transaction nexus. NetSuite automatically populates this field based on the nexus lookup logic. You can override the transaction nexus and tax registration number that NetSuite automatically selects by checking the Nexus Override box. When you select a different tax registration number in the dropdown list, the corresponding nexus is automatically selected in the Nexus field.
subtotal	currency	false	Subtotal	false	This field shows the subtotal of the items on this cash refund. This is the total before discounts, shipping costs, handling costs or taxes are added to the refund.
syncpartnerteams	checkbox	false	Update Customer	false
syncsalesteams	checkbox	false	Update Customer	false	Check this box if you want to update the sales team on the customer's record with changes you make here.
taxdetailsoverride	checkbox		Tax Details Override	false	Check this box to override the tax information on the Tax Details subtab of the transaction. Only roles with at least the Edit level of the Tax Details Tab permission can override the tax details.
taxitem	select	false	Tax	false	A tax item is a tax that you collect at one certain rate and pay to one tax agency for this sale. NetSuite inserts the tax item for this customer from the record at Lists > Customers. To change it just for this refund, select another tax item. To add additional choices to this list, go to Lists > New Item > Sales Tax Item.
taxpointdate	date	false	Tax Point Date	false
taxpointdateoverride	checkbox	false	Override	false	Check this box to override the tax point date.
taxrate	float	false	Tax %	false	NetSuite inserts the percentage rate of the tax item from its record at Lists > Items. You can change it here for just this transaction if you wish.
taxregoverride	checkbox		Tax Registration Override	false
taxtotal	currency	false	Tax Total	false	NetSuite multiplies the tax rate by the taxable total of line items and enters it here.
tobeemailed	checkbox	false	To Be E-mailed	false	Check this box if you want to e-mail this cash refund form. Then, enter the e-mail address in the space to the right of the check box. You can enter multiple e-mail addresses by separating them with semicolons. It is important to separate the addresses with only semicolons, and do not include any spaces.
tobefaxed	checkbox	false	To Be Faxed	false	Check this box if you want to fax this cash sale refund. Enter the fax number in the space to the right of the check box if it doesn't already appear. To fax NetSuite forms, an administrator must first set up fax service at Setup > Company > Printing, Fax and E-mail Preferences.
tobeprinted	checkbox	true	To Be Printed	false	Check this box if you wish to save this in a queue of cash refund forms to print. Otherwise, you can click Print below to submit and print this form at once.
toprint2	checkbox	false	Print Check	false	Place a check mark in the box after Print Check if you are creating a check and if you wish to print that check.
total	currency	false	Total	false	NetSuite computes the total of line items and tax, and then enters it here.
totalcostestimate	currency	false	Est. Extended Cost	false	The estimated cost of the specific number of items. This is calculated as: estimated rate x quantity = estimated cost
trandate	date	false	Date	true	NetSuite inserts today's date for the posting date of this cash refund. You can type or pick another date. What you enter here determines the date range in which this transaction appears in the A/R and A/P registers. You can select or enter custom date ranges on registers.
tranid	text	false	Refund #	false	NetSuite increases the largest refund number by one. If you wish, you can type another number. The next refund number will revert to the standard pattern. You can enter a maximum of 45 characters in this field.
tranisvsoebundle	checkbox	false	Transaction Is VSOE Bundle	false
validfrom	ccvalidfrom	false	Valid From / Start Date (MM/YYYY)	false	Enter the date when this card first became valid. Use the format MM/YYYY.
vsoeautocalc	checkbox	false	Auto Calculate VSOE Allocation	false	The VSOE allocation amount can be calculated automatically by checking the Auto Calculate VSOE Allocation box. Allocation is the process to determine the VSOE price for items. The total VSOE amount allocated is the revenue amount to be recognized for the bundle.

Sublists

accountingbookdetail - Accounting Books

Internal ID	Type	Label	Required	Help
accountingbook	select	Secondary Book	false
exchangerate	currency2	Exchange Rate	true
revreconrevcommitment	checkbox	Rev Rec on Rev Commit.	false
tranisvsoebundle	checkbox	Transaction Is VSOE Bundle	false

item - Items

Internal ID	Type	Label	Required	Help
amortizationperiod	text		false
amortizationtype	text		false
amount	currency	Amount	false
billvariancestatus	text		false
catchupperiod	select		false
chargetype	select	Charge Type	false
costestimate	currency	Est. Extended Cost	false
costestimaterate	rate		false
costestimatetype	select	Cost Estimate Type	false
daysbeforeexpiration	text		false
deferrevrec	checkbox		false
description	textarea	Description	false
giftcertfrom	text	From	false
giftcertmessage	textarea	Gift Message	false
giftcertrecipientemail	email	Recipient Email	false
giftcertrecipientname	text	Recipient Name	false
id	text		false
inventorydetail	summary	Inventory Detail	false
istaxable	checkbox	Tax	false	Place a check mark in this box if the original order was taxable.
isvsoebundle	text		false
item	select	Item	true
itemsubtype	text		false
itemtype	text		false
job	select	Project	false
line	text		false
linenumber	integer		false
matrixtype	text		false
options	namevaluelist	Options	false
price	select	Price Level	false
printitems	text		false
quantity	float	Quantity	false
rate	rate	Rate	false
rateschedule	text		false
revrecenddate	date	Rev. Rec. End Date	false
revrecschedule	select	Rev. Rec. Schedule	false
revrecstartdate	date	Rev. Rec. Start Date	false
taxamount	currency	Tax Amount	false
taxcode	select	Tax Code	true
taxdetailsreference	text	Tax Details Reference	false
taxrate1	percent	Tax Rate	false
units	select	Units	false
vsoeallocation	currency	Allocation Amount	false
vsoeamount	currency	Calculated Amount	false
vsoedeferral	select	Deferral	false
vsoedelivered	checkbox	Delivered	false
vsoeisestimate	checkbox	Estimate	false
vsoepermitdiscount	select	Permit Discount	false
vsoeprice	currency2	Allocation Price	false
vsoesopgroup	select	Allocation Type	false

partners - Partners

Internal ID	Type	Label	Required	Help
contribution	percent	Contribution %	true
id	text		false
isprimary	checkbox	Primary	false
partner	select	Partner	true
partnerrole	select	Partner Role	false
transaction	text		false

salesteam - Sales Team

Internal ID	Type	Label	Required	Help
contribution	percent	Contribution %	true
employee	select	Employee	true
id	text		false
isprimary	checkbox	Primary	false
issalesrep	text		false
salesrole	select	Sales Role	true
transaction	text		false

taxdetails - Tax Detail

Internal ID	Type	Label	Required	Help
calcdetail	textarea	Details	false
linename	text	Name	false
linetype	text	Line type	false
netamount	currency	Net Amount	false
taxamount	currency	Tax Amount	true
taxbasis	currency	Tax Basis	true
taxcode	select	Tax Code	true
taxdetailsreference	text	Tax Details Reference	false
taxrate	percent	Tax Rate	true
transaction	select	Transaction	false

Tabs

Name	Label
address	Address
custom	Custom
history	History
items	Items
multipartner	Partners
output	Messages
payment	Payment
revenue	Revenue
shipping	Shipping
teamselling	Sales Team
workflow	Workflow

Search Data

Transaction

Transform Types

Target Record Type	Field Defaults
creditmemo	customform,entity,invoices,account