| Name | Type | Length | Precision | Scale | References | In | Description |
|---|---|---|---|---|---|---|---|
| case_id | NUMBER | 39 | 0 |
case_id |
Support_incidents |
Support case ID | |
| entity_id | NUMBER | 39 | 0 |
entity_id |
Entity |
Entity ID | |
| escalation_action | VARCHAR2 | 10 | Escalation action | ||||
| escalation_date | TIMESTAMP | Escalation date | |||||
| escalator_id | NUMBER | 39 | 0 |
entity_id |
Entity |
Escalate to | |
| message | VARCHAR2 | 4000 | Message |
| FK Name | FK Column Name | PK Table Name | PK Column Name | Key Seq |
|---|---|---|---|---|
| caseescalationhistory_entity_fk | escalator_id | Entity | entity_id | 1 |
| caseescalationhistory_entity_fk_2 | entity_id | Entity | entity_id | 1 |
| caseescalationhistory_support_incidents_fk | case_id | Support_incidents | case_id | 1 |