Name | Type | Cardinality | Label | Required | Help |
description |
string |
0..1 |
Description |
F |
Enter a description for this case type.
This field can be 199 characters long. |
insertBefore |
RecordRef |
0..1 |
Insert Before |
F |
In order to retrieve a list of available values for this field, use the GetSelectValue operation. |
isInactive |
boolean |
0..1 |
Inactive |
F |
This field is false by default. |
name |
string |
0..1 |
Case Type |
T |
Enter a name for the type of case or issue your customer is reporting.
What you enter here appears on the Case record in the Type field.
This can also appear on the Online Case Entry Form in the Case Type field. |