Name | Type | Cardinality | Label | Required | Help |
---|---|---|---|---|---|
string | 0..1 | Emails | F | Enter the individual or company contact's email address. You can enter multiple email addresses separated by commas or semicolons. If you check the Email reply box, your response is emailed to these addresses. | |
escalatee | RecordRef | 0..1 | |||
phone | string | 0..1 | Phone | F | Enter the contact's phone number for this case. This phone number can be used by support or IT to follow up on a case. |