Issue

Internal ID: issue

Supports Custom Fields

Fields

Internal ID Type nlapiSubmitField Label Required Help
assigned select true Assigned To false Select the employee you want to assign this issue to. You assign an issue to the person who needs to take the next step in resolving the issue. The employees you see in this list vary according to your role permissions.
autoname checkbox false Auto false
buildbroken select true Broken In Build false Select the build for the version where this issue occurred.
buildfixed select true Fixed In Build false Select the build for the version where this issue was fixed.
buildtarget select true Target Build false Select the build for the version in which this issue is scheduled to be fixed.
createddate datetime false Created false This field displays the date when this issue was originally created.
customform select false Custom Form true
datereleased text false Date Released false
emailassignee checkbox false Email Assignee false Check this box to email the person this issue is assigned to. You may want to email the assignee any time an important comment is added or whenever a change is made to the issue record.
emailcells select false Email Functional Teams false To email a copy of this issue to a cell, select the name of the cell. To copy multiple cells, hold CTRL while you select.
emailemployees select false Copy Employees false To send email copies of this bug to an employee, type the beginning of a person's name, and press Tab to select the name from a list. To select more than one employee, click the Select icon, and select names one at a time. When you have finished adding names, click Select and Close. Click Contributors to email everyone who has touched this issue.
externalabstract textarea false External Abstract false Enter an abstract for this issue that customers should see when they log in to the NetSuite Support Center.
externaldetails textarea false External Details false Enter a summary of the details for this issue that customers should see when they log in to the NetSuite Support Center.
externalid text false ExternalId false
isreviewed checkbox false Reviewed false Check this box if the work done to resolve this issue has been reviewed.
isshowstopper checkbox true Showstopper false This field displays whether or not this issue is a showstopper. Showstopper issues must be fixed before the next version can be released.
issueabstract textarea false Abstract true Enter a short summary of the issue. This abstract is only available to internal users and is only seen by customers if you do not enter an external abstract on the External subtab.
issuenumber identifieranycase false Issue Number true Enter a number for this issue. If you use Auto-Generated Numbering, this number is automatically generated to avoid duplicate numbers and ensure consecutive numbering.
issuestatus select true Issue Status true Select the current status for this issue. The issue status usually needs to be updated every time the bug is updated or assigned to a new person.
issuetags select false Tags false Select the areas of the product related to this issue. Selecting tags allows others to find this issue more easily when searching. Press and hold CTRL to select multiple tags.
issuetype select false Issue Type true Select what type of issue this is. Administrators can define issue types at Setup > Issues > Issue Types.
item select false Item false If this issue is associated with an item, select the item.
lastmodifieddate datetime false Modification Date false
module select false Module false Select the module of the product selected that is affected by this issue.
newdetails textarea false New Details false Enter any new information or communication about this issue.
priority select true Priority true Select a priority level to denote when this issue needs to be resolved. A priority of 1 should receive attention first, and a priority of 9 does not need immediate attention.
product select false Product true Select the product affected by this issue. Administrators can create product records with modules at Setup > Issues > Products > New. Products are tracked separately from item records. You can associate multiple items with a product on product records.
productteam select true Product Team false Select the product team that is responsible for this issue. When this issue is first entered, it is emailed to members of this product team.
reportedby select false Reported By false This field displays the name of the person who created this issue record. For users working in the UI, this field is always read-only. In SuiteScript and web services, you can set a value for this field when creating a new record. However, when interacting with an existing record, the field is read-only.
reproduce select false Reproduced false Select where this issue can be reproduced: * In test environment – this issue can be experienced in internal test accounts. * In user's environment ONLY – this issue can not be experienced in internal test accounts. * Not reproduced – this issue has not been reproduced.
reviewer select false Reviewer false Select the person's name who reviewed the work done to resolve this issue.
severity select true Severity true Select the severity of this issue from the list defined by your administrator. For information on how to set up severity criteria, see the help topic Issue Severities.
source select false Source false Select where information about this issue originated.
versionbroken select true Broken In Version false Select the product version where this issue occurred. Versions are created and maintained from product records.
versionfixed select true Fixed In Version false Select the version of the release when the issue should be resolved.
versiontarget select true Target Version false Select the product version in which this issue is scheduled to be fixed. Versions are created and maintained from product records.

Sublists

brokeninversion - Broken In

Internal ID Type Label Required Help
build select Build false
primary checkbox Primary false
version select Version true

fixedinversion - Fixed In

Internal ID Type Label Required Help
build select Build false
primary checkbox Primary false
version select Version true

relatedissues - Issues

Internal ID Type Label Required Help
issueabstract url Abstract false
issueassignee text Assigned To false
issuenumber select Issue No. true
issuestatus text Status false
relationship select Relationship true
relationshipcomment textarea Comment false

targetversion - Target

Internal ID Type Label Required Help
build select Build false
primary checkbox Primary false
version select Version true

Tabs

Name Label
case Cases
communication Communication
custom Custom
detail Details
external External
file Files
version Versions
workflow Workflow

Search Joins

Join ID Join Description Actual Join Name
employee Employee Employee

Search Filters

Internal ID Type Label
ageinmonths integer Age in Months
assigned select Assigned To
buildbroken select Broken In Build
buildbrokenname text Broken In Build (Name)
buildfixed select Fixed In Build
buildfixedname text Fixed In Build (Name)
buildtarget select Target Build
buildtargetname text Target Build (Name)
casecount integer Case Count
casenumber text Case Number
closeddate datetime Date Closed
createddate datetime Date Created
datereleased date Date Released
details text Details
duplicateof select Duplicate Of
efix checkbox E-Fix
employeeorteam select Employee/Team
eventstatus select Base Status
externalabstract text External Abstract
externaldetails text External Details
externalfixedin select Fixed In Version (External)
externalid select External ID
externalidstring text External ID (Text)
externalstatus select External Status
fixed datetime Date Fixed
fixedby select Fixed By
formuladate date Formula (Date)
formulanumeric float Formula (Numeric)
formulatext text Formula (Text)
internalid select Internal ID
internalidnumber integer Internal ID (Number)
isowner checkbox I Own This Issue
isreviewed checkbox Reviewed
isshowstopper checkbox Showstopper
issueabstract text Abstract
issuenumber text Number/ID
item select Item
lastmodifieddate datetime Date Last Modified
module select Module
number integer Number
originalfixedin text Last Version Fixed (pre-11)
priority select Priority
product select Product
productteam select Product Team
reportedby select Reported By
reproduce select Reproduced
resolved datetime Date Resolved
resolvedby select Resolved By
reviewer select Reviewer
severity select Severity
source select Source
status select Status
tags multiselect Tags
tracking checkbox Tracking
type select Type
usertype select User Type
versionbroken select Broken In Version
versionfixed select Fixed In Version
versiontarget select Target Version

Search Columns

Internal ID Type Label
ageinmonths integer Age in Months
assigned select Assigned To
buildbroken select Broken In Build
buildfixed select Fixed In Build
buildtarget select Target Build
casecount integer Case Count
casenumber text Case Number
closeddate datetime Date Closed
createddate datetime Date Created
datereleased date Date Released
duplicateof select Duplicate Of
employeeorteam select Employee/Team
eventstatus select Base Status
externalabstract text External Abstract
externaldetails text External Details
externalfixedin text Fixed In Version (External)
externalid select External ID
externalstatus select External Status
fixed datetime Date Fixed
fixedby select Fixed By
formulacurrency currency Formula (Currency)
formuladate date Formula (Date)
formuladatetime datetime Formula (Date/Time)
formulanumeric float Formula (Numeric)
formulapercent percent Formula (Percent)
formulatext text Formula (Text)
internalid select Internal ID
isowner checkbox I Own This Issue
isreviewed checkbox Reviewed
isshowstopper select Showstopper
issueabstract text Abstract
issuestatus select Status
item select Item
lastmodifieddate datetime Last Modified
lastviewed datetime Last Viewed
module text Module
number text Number
originalfixedin text Last Version Fixed (pre-11)
priority select Priority
product select Product
productteam select Product Team
reportedby select Reported By
reproduce select Reproduced
resolved datetime Date Resolved
resolvedby select Resolved By
reviewer select Reviewed By
severity select Severity
source select Source
tags multiselect Tags
type text Type
usertype select User Type
versionbroken select Broken In Version
versionfixed select Fixed In Version
versiontarget select Target Version